Cannot sign into Apple account but looks like it is…

[Amy192]

Please help! Since getting my new phone it has been really glitchy with not automatically logging onto wifi and using up all my data and safari not loading up. I reset network settings as advised on the website and then logged back in. Since then I cannot authorise apps for my kids, my iMessage has stopped working and it says I'm not logged in to my Apple account although it appears in settings I am..am able to use Apple Pay and WiFi but text messages aren't working either..it's all a bit of a mess so any advice great thank you!

[Tom-W19]

Hi @Amy192 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147