No connection in Greece

[AdamH444]

Been in Skiathos for over a week. Was connected to Cosmote but now cannot register on the network. Have tried the online fixes but no help. This happened in previous years and was send a link to configuration settings, but can't reach a human to ask this time

[Daniel0210]

@AdamH444 

Not sure what link you were sent previously but try some troubleshooting here

https://www.sky.com/help/articles/sky-mobile-roaming-problems

Of course Sky can't guarantee coverage abroad. 

[AdamH444]

Thanks Daniel0210. I've been through the online help a few times, but it hasn't fixed the problem. It didn't fix the problem last time either. Previously I was sent an email with configuration changes that worked straight away, but it takes a while to get through to the person who sent it to me

[caesarome]

@AdamH444 

Have you tried this:

Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.

If not can you connect to a Wi-Fi connection to see if you still have that email from last time ?

[AdamH444 · Accepted solution]

Thank you @caesarome 

I did try that several times but nothing came through.

However, my network connection has just been restored, so one of the many many things I have tried today seems to have worked! I wish I knew what it was, so I could share 🤣

Thank you everyone for your suggestions