Iphone 13. Have just been using overseas on Roaming and now that we are back in the UK I cannot get on the internet unless in a wifi zone. Message coming up is "You are not connected to the internet" and there is no carrier appearing on the top right of screen, any ideas?
Have toggled airplane mode, have toggled mobile data, rebooted...help
If you've very recently returned from abroad try this...
Apple:
Settings > Mobile Data > SIM Applications > Make sure this is set to Home.
Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.
▪️ I AM NOT A SKY EMPLOYEE ▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
If you've very recently returned from abroad try this...
Apple:
Settings > Mobile Data > SIM Applications > Make sure this is set to Home.
Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.
▪️ I AM NOT A SKY EMPLOYEE ▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
THanks for the quick response, when i go settings, mobile service, sim app;licaitons, the only options (under sky menu) is roaming and within the roaming bbutton is
