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Discussion topic: No Service & SOS

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This message was authored by: MORGANLG2000

No Service & SOS

Past 2 weeks keep having this problem can anyone help?
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This message was authored by: 63johnw

Re: No Service & SOS

Posted by a Superuser, not a Sky employee. Find out more

Hi @MORGANLG2000  any issues showing ?

 

https://www.sky.com/help/articles/service-status-sky-mobile

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This message was authored by: MORGANLG2000

Re: No Service & SOS

It says service is fine but still no signal most of the time even after a restart of phone 

This message was authored by: caesarome

Re: No Service & SOS

Posted by a Superuser, not a Sky employee. Find out more

Have you being abroad recently ?

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This message was authored by: MORGANLG2000

Re: No Service & SOS

No i haven't 

This message was authored by: caesarome

Re: No Service & SOS

Posted by a Superuser, not a Sky employee. Find out more

When you do get a signal it might be worth calling Sky on 150 (say nothing and remain on the line when asked anything by the bot) to see if they will send you a replacement sim to try.

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