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No Service & SOS

MORGANLG2000
Level 1

No Service & SOS

Past 2 weeks keep having this problem can anyone help?
5 REPLIES 5
63johnw
Level 16

Re: No Service & SOS

Message contains a hyperlink

Hi @MORGANLG2000  any issues showing ?

 

https://www.sky.com/help/articles/service-status-sky-mobile

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MORGANLG2000
Level 1

Re: No Service & SOS

It says service is fine but still no signal most of the time even after a restart of phone 

caesarome
Level 16

Re: No Service & SOS

Have you being abroad recently ?

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MORGANLG2000
Level 1

Re: No Service & SOS

No i haven't 

caesarome
Level 16

Re: No Service & SOS

When you do get a signal it might be worth calling Sky on 150 (say nothing and remain on the line when asked anything by the bot) to see if they will send you a replacement sim to try.

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