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Discussion topic: No 4G/5G

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jeancdoc
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This message was authored by jeancdoc This message was authored by: jeancdoc

No 4G/5G

‎26 May 2024 10:42 PM

No internet if not on WiFi , no 3G/4G etc so can't sending iMessages, access WhatsApp   Or any apps when not on WiFi. Tried all fixes suggested online, skyway mast problem. I need this fixed. 

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No 4G/5G

‎27 May 2024 05:22 AM

Posted by a Superuser, not a Sky employee. Find out more
@jeancdoc wrote:

skyway mast problem. I need this fixed. 

@jeancdoc 
You may not be aware but this is a customer to customer forum and you aren’t contacting Sky Customer Services to report this by posting on here. Sky don't own or maintain any mobile phone masts so once it has been reported you will be relying on a third party repair. 

 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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