New sim

[Paula060274]

I have tried numerous times to change over to sky sim but I keep getting mails to tell me it's not complete. 

[PandJ2020]

Do you have a PAC code from a different provider?

[Paula060274]

What is a pac code

[Paula060274]

I am trying to transfer from an eir pre pay sim to yours????

[PandJ2020]

---

@Paula060274 wrote:

...to yours????

---

You're talking to other customers here - not Sky customer services...

[PandJ2020 · Accepted solution]

You did not mention it was ROI....  (PAC codes are used elsewhere to port numbers)

See here: https://www.sky.com/help/articles/keep-your-number-sky-mobile-roi