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This discussion topic has been answered Discussion topic: New sim for a mobile bill charged to wrong mobile number

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Avatar for Kris131
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Message posted on ‎26 Jul 2025 05:16 PM

New sim for a mobile bill charged to wrong mobile number

Received new SIM card await transfer to keep my old number today and received a bill already showing sim number not my mob number which I will be using

 

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Avatar for caesarome
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Message posted on ‎26 Jul 2025 05:22 PM

Re: New sim for a mobile bill charged to wrong mobile number

Posted by a Superuser, not a Sky employee. Find out more

@Kris131 

The number shown is the number that comes with the sim and not the number you are transferring from this other network.

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎26 Jul 2025 05:22 PM

Re: New sim for a mobile bill charged to wrong mobile number

Posted by a Superuser, not a Sky employee. Find out more

If you've activated the Sky SIM without giving the PAC code then a new number will be allocated (and charged for).

 

Once you apply the PAC code then everything will change to the transferred number.

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for caesarome
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This message was authored by: caesarome Answer

Message posted on ‎26 Jul 2025 05:22 PM

Re: New sim for a mobile bill charged to wrong mobile number

Posted by a Superuser, not a Sky employee. Find out more

@Kris131 

The number shown is the number that comes with the sim and not the number you are transferring from this other network.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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