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Discussion topic: New phone

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Avatar for Clawton1
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This message was authored by: Clawton1

Message posted on ‎26 Dec 2024 09:17 AM

New phone

Bought my son for his main Christmas present iPhone 16 plus it won't turn on or do anything

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎26 Dec 2024 09:31 AM

Re: New phone

Posted by a Superuser, not a Sky employee. Find out more

@Clawton1 

Have you plugged the cable in to charge it to see if this wakes it up ?

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎26 Dec 2024 09:32 AM

Re: New phone

Posted by a Superuser, not a Sky employee. Find out more

Is it charged?  Tried charging it?

 

Apple's support advice: https://support.apple.com/en-gb/116940

I am just another Sky customer and my views are my own even if you don't like the answers
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