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Discussion topic: New phone

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CamdenHurst
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This message was authored by CamdenHurst This message was authored by: CamdenHurst

New phone

‎18 Dec 2024 07:57 PM

I have j just put my SIM card into my new iPhone 16. All the data has transferred but I am not able to download any emails.

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caesarome
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Re: New phone

‎18 Dec 2024 08:03 PM

Posted by a Superuser, not a Sky employee. Find out more

Have you set the email app up as I don't believe that happens automatically.

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twilight+princess
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Re: New phone

‎20 Dec 2024 12:10 PM

Posted by a Superuser, not a Sky employee. Find out more

Have you set up the accounts on the new phone or re-authorised them if they did transfer?
Modern email security most likely will require the account to be set up again in order to authorise the connection to the account.

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