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Discussion topic: New iPhone order

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This message was authored by: AMR49

New iPhone order

I have just ordered an iPhone 16 and a eSIM. I do have a plan with my current iPhone but what happens with that?

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This message was authored by: 63johnw

Re: New iPhone order

Posted by a Superuser, not a Sky employee. Find out more

Hi @AMR49  it continues unless you cancel it. If you have had it less than 12 months and you cancel then there will be early termination charges. 

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This message was authored by: AMR49

Re: New iPhone order

Hi thank you for your reply. Should I wait until my new iPhone gets here in a few days?

This message was authored by: 63johnw

Re: New iPhone order

Posted by a Superuser, not a Sky employee. Find out more

Also just to add @AMR49  if you have ordered a new sim that will come with a new number. 

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This message was authored by: 63johnw

Re: New iPhone order

Posted by a Superuser, not a Sky employee. Find out more

@AMR49 wrote:

Hi thank you for your reply. Should I wait until my new iPhone gets here in a few days?


Yes I would wait and make sure my new phone and sim are working before cancelling anything. 

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This message was authored by: AMR49

Re: New iPhone order

Thank you so much

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