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Discussion topic: New esim disaster
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This message was authored by: LukeW86
Message posted on 11 Nov 2025 09:55 PM
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New esim disaster
First time ordering a esim on my phone which was originally on sky mobile anyway and it gave me a second sim instead of replacing the data package. What do i do as i have 2 sims active on my phone now
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Nov 2025 10:16 PM
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Re: New esim disaster
Call Sky on 150 and decide which one you want to cancel.
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If someone has helped you then please click on the LIKES button in their post.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Nov 2025 10:36 PM
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Re: New esim disaster
Any new SIM you activate will be in addition to any existing SIMs. (And will have a new phone number)
If you are trying to keep your number and apply a new data plan then this cannot be done easily.
I am just another Sky customer and my views are my own even if you don't like the answers
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