Discussion topic: New eSIM can’t make a call

This message was authored by: Sweeney050877 · ‎14 Oct 2024

Hi, I've updated eSIM on phone and now I can't make or receive a call?

This message was authored by: caesarome · ‎14 Oct 2024

You could try the replacement esim option as per this under "Lost phone, damaged phone or no access to eSIM" section:

https://www.sky.com/help/articles/esim-sky-mobile-fix-a-problem

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This message was authored by: Sweeney050877 · ‎14 Oct 2024

Hi, I have no way of getting intouch with sky or anyone, I was to update my eSIM which I done successfully and now when I try to make calls it's silent nothing happens, please help this number must be accessible

This message was authored by: caesarome · ‎14 Oct 2024

You could try the replacement esim option as per this under "Lost phone, damaged phone or no access to eSIM" section:

https://www.sky.com/help/articles/esim-sky-mobile-fix-a-problem

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Sweeney050877 · ‎14 Oct 2024

I sorted the issue , I have a dual eSIM phone and I confused myself.

Discussion topic: New eSIM can’t make a call

New eSIM can’t make a call

Re: Replacement eSIM now I can’t make calls

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Replacement eSIM now I can’t make calls

Re: Replacement eSIM now I can’t make calls

Re: New eSIM can’t make a call

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