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Discussion topic: New device and data

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This message was authored by Lau+Bon This message was authored by: Lau+Bon

New device and data

Hi. If I buy a new device, can I transfer my current SKY SIM and data plan? I'm mindful that I don't want to lose any data in the piggy bank and am happy with my data plan, just need a new phone. I'm guessing I would have an itemised bill; one part  for the SIM (data) and one for the device. Is that right? Thanks.


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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: New device and data

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lau+Bon  yes that's correct you can just use your old sim in your new phone and yes your bill will show the plan and phone as separate items. You should be able to order a phone without a new sim but if you do have to order a sim then choose the cheapest option and don't activate it when it arrives and it will drop off your account. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: New device and data

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lau+Bon  yes that's correct you can just use your old sim in your new phone and yes your bill will show the plan and phone as separate items. You should be able to order a phone without a new sim but if you do have to order a sim then choose the cheapest option and don't activate it when it arrives and it will drop off your account. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Lau+Bon
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This message was authored by Lau+Bon This message was authored by: Lau+Bon

Re: New device and data

That's great. Thank you.

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