Discussion topic: Mobile link to my sky

This message was authored by: ChrisSalmon · ‎24 Jul 2024

I have a sky mobile and it is linked but it is not showing on My Sky so I can not manage this account.

This message was authored by: 63johnw · ‎24 Jul 2024

Hi @ChrisSalmon try calling sky on 150 so they can locate it for you, sometimes for whatever reason a device ends up on a different account.

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This message was authored by: caesarome · ‎24 Jul 2024

If you don't want to call @ChrisSalmon we can alert Skys' messaging team for you if you would prefer then they will contact you via a private message on here so let us know if you would prefer this.

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This message was authored by: ChrisSalmon · ‎25 Jul 2024

I will try and call.

Thanks

Discussion topic: Mobile link to my sky

Mobile link to my sky

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