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Discussion topic: New SIM activation

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Avatar for TV1980
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This message was authored by: TV1980

Message posted on ‎22 Jul 2026 09:46 AM

New SIM activation

I accidentally ordered an esim, so contacted Sky who sent out a normal sim. But when I'm trying to activate this, only the esim is showing on my account so I'm not able to
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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎22 Jul 2026 10:01 AM

Re: New SIM activation

Posted by a Superuser, not a Sky employee. Find out more

@TV1980 

You will have to call Sky again so they can activate it and to let you know about what account it is on.

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This message was authored by: Evelynkidd74

Message posted on ‎06 Aug 2026 07:34 PM

Re: New SIM activation

Can't activate my new sim 

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This message was authored by: caesarome

Message posted on ‎06 Aug 2026 07:41 PM

Re: New SIM activation

Posted by a Superuser, not a Sky employee. Find out more

@Evelynkidd74 

Why, what is happening ?

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