Discussion topic: New Mobile Phone Order Not Received

This message was authored by: Tracy691 · ‎08 Dec 2024

Hi

I have not received the below mobile phone order for my daughter Isobelle. I've looked at my orders on my account and this order isn't there. I have received new swapped mobiles for myself and Ben's. Can you please let me know when we will receive the other mobile phone please.

Missing order - Samsung Galaxy S24 5G with Galaxy AI Cobalt Violet 256GB

Kind regards

Tracy Young

This message was authored by: Daniel0210 · ‎08 Dec 2024

@Tracy691
We are mainly customers on here trying to help other customers and you aren’t directly contacting Sky Customer Services. You'll need to contact Sky to chase this up.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: 63johnw · ‎08 Dec 2024

Hi @Tracy691 you aren't talking to sky CS here, it's mainly customer helps customer so no one can check your order status. Call sky on 150 for help if the order isn't showing in your account.

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

This message was authored by: Tracy691 · ‎08 Dec 2024

Thanks, I've manged to get a message t

Discussion topic: New Mobile Phone Order Not Received

New Mobile Phone Order Not Received

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