New Data Plan offer issue

[JordanC98]

I'm looking at purchasing your current offer of 10gb Data for just £5 a month however when I add it to the basket it's showing up as £12 a month? Please help! 

[PandJ2020]

There is no £5 offer?  When I look it shows £14pm for 10GB discounted to £12pm.

[JordanC98]

It's exclusive to Sky VIP members when you go to the rewards section of your account?

[Daniel0210]

@JordanC98 
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

Remember that virtually all Sky customers are VIP members to one level or another. Contact Sky and see it the agent can apply the offer for you. 

[63johnw]

From the T&C's @JordanC98 

"10GB data plan for £5 a month: Subject to status and credit check. Offer only available on new plans."

[PandJ2020]

Ok, found it.  Mine does the same, says £5 but says £12 when you progress.

You'll have to call Sky but as noted above, this is for new dataplans (with new numbers) - you cannot apply it to an existing SIM.