Nerwork has changed?

[Jodie841]

On Tuesday, my network changed from sky to O2-UK. 

Services are all ok with sky, bill all paid, I haven't switched phones or anything so I am totally flummoxed as to why the network has changed out of the blue?  

Has anybody else had this happen?

Thanks all for any advice.

[caesarome]

@Jodie841 

Sky does run on the O2 network so have you tried getting your phone to search for all networks local to you to see if it finds the Sky one and if it does see if it will connect to it.

[Jodie841]

Yea i checked,  sky isn't  there

[caesarome]

Is it working when connected to O2 so can you access websites and the like without any issues ?

[Jodie841]

Yes,turned WiFi off and when im out and abot,it's fine to use.

[caesarome]

It might be a mast issue but as long as it is working that is the main thing. It might change back to Sky at some point ?

[Jodie841]

Possibly.  Just wondered really if anyone else had it 🤷‍♀️😊