0

Discussion topic: Need proof of purchase

Reply
This message was authored by: Ipad13inch

Need proof of purchase

I want the proof of purchase for my ipad 13 pro inch 2024 model includes with serial number or IMEI number

 

Reply

All Replies

This message was authored by: caesarome

Re: Need proof of purchase

Posted by a Superuser, not a Sky employee. Find out more

@Ipad13inch 

As per this:

 

https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests


This was posted by a Sky employee previously :


"The proof of usage is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to ask for that, not proof of usage as in the bills."


So look for your credit agreement in your message centre:
https://www.sky.com/mymessages

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Ipad13inch
Level 1 icon
Topic Author
This message was authored by: Ipad13inch

Re: Need proof of purchase

Hi 

 

I already tried asking proof of purchase but they didn't rectify my problem 

 

Sky network it is too worst because I bought my iPad pro 13 inch  on Sep 5 and until now I didn't get proof of purchase receipt 

 

If I call them and ask about my proof of purchase they are saying that order delivery has not updated so we can't do anything until then now the date is October 11 

 

So I am really missed off they didn't rectify my problem.

Reply