0

Discussion topic: Need new sim

Reply
Avatar for suzzysoo
Level 1 icon
What's this?
This message was authored by: suzzysoo

Message posted on ‎07 Sep 2024 12:36 PM

Need new sim

I've had a lot of trouble with my sim. How do I get a new one without spending hours on the phone to the help desk. 

Report post
Post 1 of 4
287 Views
0 Likes
Reply
Reply

All Replies

Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎07 Sep 2024 12:55 PM

Re: Need new sim

Posted by a Superuser, not a Sky employee. Find out more

The option to order a replacement seems to have been removed - you'll have to call 150.

 

What sort of 'trouble' with your SIM?

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 2 of 4
277 Views
0 Likes
Reply
Avatar for suzzysoo
Level 1 icon
What's this?
Topic Author
This message was authored by: suzzysoo

Message posted on ‎07 Sep 2024 01:40 PM

Re: Need new sim

It isn't recognising the network. Had this a few weeks ago and after spending ages with help desk they got it working but it's gone again now. 

Report post
Post 3 of 4
272 Views
0 Likes
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎07 Sep 2024 01:42 PM

Re: Need new sim

Posted by a Superuser, not a Sky employee. Find out more

You will have to do as you did before and call them as they might be able to get it working again for you and if they don't they should be able to order you a replacement one.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 4 of 4
269 Views
Reply
Reply