@Briony12
As customers we can't see your bills. The breakdown of your bill should tell you. Click on the blue arrow next to any unusual amounts.
- Is it for a period more than one month?
- Any roaming?
- Any calls to non inclusive numbers?
- Any chargeable picture messages?
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NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
