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Discussion topic: My mobile iPhone 16 blue not turned up

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Message posted on ‎11 Oct 2025 07:31 AM

My mobile iPhone 16 blue not turned up

I ordered two mobiles  but only one turned up I have a case opened but haven't heard anything 

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This message was authored by: TinaHuggins

Message posted on ‎11 Oct 2025 07:33 AM

Re: My mobile iPhone 16 blue not turned up

When can I expect an answer to what's happening 

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This message was authored by: Daniel0210

Message posted on ‎11 Oct 2025 07:44 AM

Re: My mobile iPhone 16 blue not turned up

Posted by a Superuser, not a Sky employee. Find out more

@TinaHuggins 

Have you called Sky and asked? What does your order show?
https://www.sky.com/help/articles/track-sky-order  


l’m afraid you aren’t speaking to Sky Customer Services by posting here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
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Message posted on ‎11 Oct 2025 09:06 AM

Re: My mobile iPhone 16 blue not turned up

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@TinaHuggins 

When you say it hasn't turned up do you mean that DpD hadn't delivered it within the one hour time slot they gave you, if so did they send you any photo of the "delivery" ?

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