Mt sky voicemail is going to an old number. I jave tried to change my details but it won't allow it

[Amck]

I changed from my old number when I joined Sky mobile. However over the past few weeks all my voicemail are going to my old number and I can access them. I jave tried to change the number in my details but it won't accept it

[caesarome]

@Amck 

How did you change your number, did you use a pac code to transfer your number to Sky from a different network ?

[Amck]

Yes and since it changed I have had no problem until very recently receiving my voice mail to new number..  which I have been using for a year now

[caesarome · Accepted solution]

If the number is wrong in the phones settings then try ordering yourself a replacement sim as that should come with your correct number:

https://www.sky.com/help/articles/replacement-sim

[Amck]

Thank you