@Tictac No one here can do anything related to your account, Sky won't change a number on the back of a community post from an unlinked account.
You will need to call Sky on 150 from a Sky Mobile to discuss this. Unless your son is receiving threatening calls Sky won't change the number.
Your only option may be to cancel the sim and order a new sim with a different number.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
