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Discussion topic: Moving home

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Avatar for Ian07
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This message was authored by: Ian07

Message posted on ‎25 Apr 2026 09:12 PM

Moving home

I've tried for days on the app to arrange my move to a new address, it keeps saying get in touch when I have it's been automated, I was told I would receive a text to arrange my move, I never received anything, it's the same every time 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎25 Apr 2026 09:29 PM

Re: Moving home

Posted by a Superuser, not a Sky employee. Find out more

@Ian07  Sky Mobile doesn't have Home Move service as you simply call Sky to udate your address details

 

A Home Move is only required for Broadband & TV (Sky Q)

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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