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Discussion topic: Phone

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Avatar for Jim1371
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This message was authored by: Jim1371

Message posted on ‎25 Apr 2026 06:56 PM

Phone

No network

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎25 Apr 2026 07:10 PM

Re: Phone

Posted by a Superuser, not a Sky employee. Find out more

@Jim1371 

Is any relevant information showing on this link?

https://www.sky.com/help/articles/service-status-sky-mobile 

 

It may disclose a nearby mast issue. In case you aren't aware Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.


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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎25 Apr 2026 07:11 PM

Re: Get my phone working

Posted by a Superuser, not a Sky employee. Find out more
@Jim1371 wrote:

My phone not working

'Not working' isn't a lot to go on...

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Daniel0210

Message posted on ‎25 Apr 2026 07:16 PM

Re: Phone

Posted by a Superuser, not a Sky employee. Find out more

@Jim1371 

Your duplicate thread has been removed and the reply received moved to this one. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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