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Discussion topic: Moblie data

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This message was authored by: Cqc

Message posted on ‎10 Nov 2025 04:43 PM

Moblie data

When i turn on mobile data not connecting or when it's dose comes up with H+ tried getting new settings sent and changing but so far no luck I am using S21 fe I should be getting 5g or atleast 4g and help would be amazing cheers 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎10 Nov 2025 04:45 PM

Re: Moblie data

Posted by a Superuser, not a Sky employee. Find out more

@Cqc 

For 5G you need to activate the add on here so have you done that:

 

https://www.sky.com/help/articles/sky-mobile-5g

 

Are you new to Sky mobile ?

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