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This message was authored by: Gill92

Message posted on ‎23 Jan 2025 01:08 PM

Mobile

Just received my phone and it was down loading all my details and now it's frozen and won't let me switch it off 

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This message was authored by: caesarome Answer

Message posted on ‎23 Jan 2025 01:15 PM

Re: Mobile

Posted by a Superuser, not a Sky employee. Find out more

Give this a try:


https://support.apple.com/en-gb/HT201412

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎23 Jan 2025 01:12 PM

Re: Mobile

Posted by a Superuser, not a Sky employee. Find out more

@Gill92 

What phone is it ?

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Message posted on ‎23 Jan 2025 01:13 PM

Re: Mobile

iPhone 16

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This message was authored by: Gill92

Message posted on ‎23 Jan 2025 01:15 PM

Re: Mobile

Just received it today 

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Superuser
This message was authored by: caesarome Answer

Message posted on ‎23 Jan 2025 01:15 PM

Re: Mobile

Posted by a Superuser, not a Sky employee. Find out more

Give this a try:


https://support.apple.com/en-gb/HT201412

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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This message was authored by: Gill92

Message posted on ‎23 Jan 2025 01:21 PM

Re: Mobile

Ty that works 

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