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Discussion topic: Mobile

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Avatar for Emmamcc04
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This message was authored by: Emmamcc04

Message posted on ‎20 Dec 2025 09:18 PM

Mobile

I have an iPad on my account paid off and need it removed as I can't order a new one says I have to many devices 

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎20 Dec 2025 09:28 PM

Re: Mobile

Posted by a Superuser, not a Sky employee. Find out more

You will need to call Sky on 150 to order.  Devices cannot be removed unless they are returned to Sky.

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎20 Dec 2025 10:10 PM

Re: Mobile

Posted by a Superuser, not a Sky employee. Find out more

@Emmamcc04 

If the iPad has been paid off then it doesn't count as an active device on your account so if you are having issues with ordering another one then call Sky on 150 for help.

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