Mobile to landline. When I try to call my landline with my Mobile it rings and when answered just gs

[jdobson1]

i can all any other landline with my mobile except my own. My landline can call my mobile. Other mobiles can call my landline. Just a problem with calks between my Sky mobile and my Sky fibre landline

[caesarome]

@jdobson1 

As you can make calls for this to be investigated you will need to call Sky and the free number to do this by is just 150. Say No if the bot asks you about going online or a text message.

[Fuffedoff]

I am having this exact problem and multiple calls to Sky doesnt seem to be resoling it so Im glad it is not just me - there is very definitely an issue with Sky that seems common. so in my situation:

- my parents Sky landline and my sky landline can both make calls normally with connection to either my sky mobile or my daughters sky mobile. 

- however reversed it doesnt work. if I call my parents landline or my own landline there is a ring tone and when answered it either cuts off, or states 'on another call' or an enaged tone is rpesetn - this seems to be variable each time we try.

- if I use other mobiles on otehr networks to call my landline or my parents landline then these work perfectly - O2,Vodaphone and BT/EEhas been tested on both landlin phones - no issues. 

So it is a sky mobile to sky talk landline issue only. Sky you need to resolve this - i wonder how widespead it is?

[jdobson1]

@Fuffedoff For me it is just my mobile to my landline, everything else works perfectly.  I am not even certain when it began because I used to be able to phone home. I have gone to fibre optic bit noy siue that makes a difference,  Sky seem to be going round in circles and getting nowhere with it