Discussion topic: Mobile signal issues

This message was authored by: Katie1234 · ‎04 Jul 2024

This is week 3 of mobile calls signal issue it is dropping out in the middle of calls saying call failed. Try phoning through what's app messenger etc again 4G signal is terrible. I've tried calling sky 5 times and it cuts me off as soon as I've passed security with call failed 🤦🏽‍♀️ anyone have an email address for sky or another way of contacting them? Thanks

This message was authored by: Daniel0210 · ‎04 Jul 2024

@Katie1234

Sky don't use email for general communication. You could use social media the links to which are at the bottom of the forum page.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: caesarome · ‎04 Jul 2024

Does any mast issues show here for you:

https://www.sky.com/help/servicestatus/your-services/mobile

If not you could try ordering a replacement sim incase the one you have is faulty:

https://www.sky.com/help/articles/replacement-sim

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Discussion topic: Mobile signal issues

Mobile signal issues

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