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Discussion topic: Mobile phone bill

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This message was authored by: Henry29

Mobile phone bill

Why am I still being charged for an iPhone 14 when it's been paid for.

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This message was authored by: 63johnw

Re: Mobile phone bill

Posted by a Superuser, not a Sky employee. Find out more

Hi @Henry29  no one here can answer that without seeing your contract. If you signed up for swap 24 then that's a 36 month contract. Look in your account/my sky app to see what payments are left. 

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This message was authored by: caesarome

Re: Mobile phone bill

Posted by a Superuser, not a Sky employee. Find out more

@Henry29 

Are you being charged for the phone or the sim, if the phone when did you make your last payment ?

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This message was authored by: Henry29

Re: Mobile phone bill

For the phone which i paid the last payment last month.

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This message was authored by: Henry29

Re: Mobile phone bill

I paid the last payment for my phone contract last month September my contract also says it's paid.

This message was authored by: PandJ2020

Re: Mobile phone bill

Posted by a Superuser, not a Sky employee. Find out more

@Henry29 wrote:

I paid the last payment for my phone contract last month September my contract also says it's paid.


Best to ask Sky what's going on then... Call them on 150.

I am just another Sky customer and my views are my own even if you don't like the answers
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