Discussion topic: Mobile phone account

This message was authored by: P+V+H · ‎24 Jul 2024

How can I remove an old iphone from 'my devices'

This message was authored by: 63johnw · ‎24 Jul 2024

Hi @P+V+H you can't, if it's returned to sky as a return or part of a swap it will eventually drop off. If not returned it remains on your account. If it's stopping you ordering a new device then call sky on 150 for help.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

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This message was authored by: 63johnw · ‎24 Jul 2024

Hi @P+V+H you can't, if it's returned to sky as a return or part of a swap it will eventually drop off. If not returned it remains on your account. If it's stopping you ordering a new device then call sky on 150 for help.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

Discussion topic: Mobile phone account

Mobile phone account

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