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Discussion topic: Waiting for number to transfer

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This message was authored by BethanyJC This message was authored by: BethanyJC

Waiting for number to transfer

I requested my mobile number transfer over from EE to Sky on Saturday. My old number is still not active and still listed as the sky number.

 

how long on average does this take? 

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This message was authored by caesarome This message was authored by: caesarome

Re: Waiting for number to transfer

Posted by a Superuser, not a Sky employee. Find out more

As number transfers do not take place at the weekend by doing this on a Saturday it is as if you did it on a Monday so you might find the number transfers sometime today.

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BethanyJC
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This message was authored by BethanyJC This message was authored by: BethanyJC

Re: Waiting for number to transfer

I've since received the email and text today it's happened. But on settings it still hasn't changed and every time I restart the phone it still hasn't changed ?

BethanyJC
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This message was authored by BethanyJC This message was authored by: BethanyJC

Re: Waiting for number to transfer

The correct number is now showing, but iMessage and FaceTime will not activate 

This message was authored by 63johnw This message was authored by: 63johnw

Re: Waiting for number to transfer

Posted by a Superuser, not a Sky employee. Find out more

Hi @BethanyJC  try this. 

Go to settings, message, send receive 

Tap on Apple ID and sign out. 
Turn iMessage off. 
Turn your phone off for at least 10 seconds

Go to settings, message, iMessage turn back on

Tap on send receive and sign in to Apple ID 

Make sure correct number showin in "start new conversations from"

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