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Discussion topic: Mobile pHones

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This message was authored by: Jo24-09

Mobile pHones

i would like to speak to someone about potentially taking out a contract with a sky mobile

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This message was authored by: Daniel0210

Re: Mobile pHones

Posted by a Superuser, not a Sky employee. Find out more

@Jo24-09 

You can order one online usually on the Sky Mobile website but Sky are having problems with their website this morning.

 

To call Sky from a Sky Talk landline or another Sky mobile dial 150 to call Sky (free).

Alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a 0333 number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).

Similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: TendaiMatinha

Re: Mobile pHones

I need new contract

This message was authored by: caesarome

Re: Mobile pHones

Posted by a Superuser, not a Sky employee. Find out more

@TendaiMatinha 

You can do this via the Sky website as you cant do it via here.

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