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Discussion topic: Mobile number

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This message was authored by Rose59 This message was authored by: Rose59

Mobile number

Why has my mobile number not been transferred over

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This message was authored by caesarome This message was authored by: caesarome

Re: Mobile number

Posted by a Superuser, not a Sky employee. Find out more

On what date and what time did you give Sky your pac code from your previous network ?

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Rose59
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This message was authored by Rose59 This message was authored by: Rose59

Re: Mobile number

7pm tonight 

This message was authored by caesarome This message was authored by: caesarome

Re: Mobile number

Posted by a Superuser, not a Sky employee. Find out more

All is explained here as this doesn't happen instantly:

 

https://www.sky.com/help/articles/switching-to-sky-mobile-keep-your-number

 

If you give us your switching code (PAC) before 6pm Monday - Friday, we'll transfer your number to Sky Mobile by 5pm the next working day.

 

So as you gave Sky the Pac at 7pm, this will be the same as if you gave them it tomorrow so it might not changeover until sometime on Friday.

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