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Discussion topic: Mobile delivery

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This message was authored by: avamae1309

Mobile delivery

Hi, I ordered a new phone 3 days ago and I thought it would've been here by now?
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This message was authored by: Daniel0210

Re: Mobile delivery

Posted by a Superuser, not a Sky employee. Find out more

@avamae1309 
As we’re customers here we have no insight into stock levels or any delivery timescales.

iPhone 17:~ If the order is for a latest model iPhone, delays are always likely due to the usual supply and demand issues faced by Apple. This happens every year when a new iPhone is launched.

After credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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