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Discussion topic: Mobile bill

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Avatar for Jane186
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This message was authored by: Jane186

Message posted on ‎03 Sep 2025 12:08 PM

Mobile bill

My bill is going up in October why is this?

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This message was authored by: SKY1992bf

Message posted on ‎03 Sep 2025 12:12 PM

Re: Mobile bill

Posted by a Superuser, not a Sky employee. Find out more
@Jane186 wrote:

My bill is going up in October why is this?

@Jane186 how long have you had the SIM card ? If more than 12 months it could be that discounts are ending


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This message was authored by: 63johnw

Message posted on ‎03 Sep 2025 12:22 PM

Re: Mobile bill

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jane186  compare it with previous bills and you should be able to see why. 

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This message was authored by: Daniel0210

Message posted on ‎03 Sep 2025 12:24 PM

Re: Mobile bill

Posted by a Superuser, not a Sky employee. Find out more

@Jane186 

We obviously can't see your bills. Compare it to a previous one to see where it differs. It usually involves roaming charges, sending chargeable picture messages, calls to non-inclusive numbers or a discount ending.


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