0

Discussion topic: Mobile bill

Reply
Avatar for Jane186
Level 0 icon
What's this?
This message was authored by: Jane186

Message posted on ‎03 Sep 2025 12:08 PM

Mobile bill

My bill is going up in October why is this?

Report post
Post 1 of 4
149 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for SKY1992bf
Level 16 icon
What's this?
Superuser
This message was authored by: SKY1992bf

Message posted on ‎03 Sep 2025 12:12 PM

Re: Mobile bill

Posted by a Superuser, not a Sky employee. Find out more
@Jane186 wrote:

My bill is going up in October why is this?

@Jane186 how long have you had the SIM card ? If more than 12 months it could be that discounts are ending


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Report post
Post 2 of 4
146 Views
Reply
Confetti Ring
Avatar for 63johnw
Level 16 icon
What's this?
Superuser
This message was authored by: 63johnw

Message posted on ‎03 Sep 2025 12:22 PM

Re: Mobile bill

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jane186  compare it with previous bills and you should be able to see why. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Report post
Post 3 of 4
135 Views
0 Likes
Reply
Confetti Ring
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎03 Sep 2025 12:24 PM

Re: Mobile bill

Posted by a Superuser, not a Sky employee. Find out more

@Jane186 

We obviously can't see your bills. Compare it to a previous one to see where it differs. It usually involves roaming charges, sending chargeable picture messages, calls to non-inclusive numbers or a discount ending.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 4 of 4
130 Views
0 Likes
Reply
Reply