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Discussion topic: Mobile Account

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This message was authored by: Dawn556

Mobile Account

My husband and I use Sky Mobile but it only shows my name against both numbers. How can I change it so that my husbands name appears against his mobile number. Also when phoning a friend he can only receive my calls if i call him back using return call.

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This message was authored by: SKY1992bf

Re: Mobile Account

Posted by a Superuser, not a Sky employee. Find out more

@Dawn556 If both sims are on your account then there is nothing you can do to change the name

 

or are you saying the displayed name on a receipents phone is showing your name even though your husband made the call on he's phone


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This message was authored by: Dawnie+May

Re: Mobile Account

Oh his Apple Watch it comes up with Morning Dawn not his name so having looked all the settings the only thing I came up with is the sim is in my name

This message was authored by: 63johnw

Re: Mobile Account

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dawn556 if you open the my sky app, go to the mobile tab, then choose the sim for him then tap manage sim then manage settings then in plan settings you can edit the plan name. 

Not sure about you calling him other than the number being blocked in phone settings ?

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This message was authored by: Dawnie+May

Re: Mobile Account

Definitlely not blocked as I have checked all of that.I will try try what yo have mentioned. Thank you

This message was authored by: Dawnie+May

Re: Mobile Account

I have changed the sim name thank you that's brilliant

This message was authored by: Dawnie+May

Re: Mobile Account

I've managed to change it, it was the contact card on his iPhone that displayed my name. Fixed the sim name as well so thanks everyone 

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