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Discussion topic: Missing accessories
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This message was authored by: WheelyOwl
Message posted on 04 Jun 2026 04:20 PM
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Missing accessories
I ordered a Samsung 26 ultra several weeks ago that came with a air buds and a Samsung watch
i have received the phone and buds but no sign of the watch and when I check on orders it says I have no outstanding orders at the moment!
any advice appreciated!
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Jun 2026 04:22 PM
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Re: Missing accessories
The buds might come automatically but can take over 30 days so you are past the cooling off period. As for the Watch did you put your claim in as per this:
https://redeem.samsungoffers.claims/platform/skywatchoffer/en-GB
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