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Discussion topic: Making calls whilst abroad (Spain) fails

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This message was authored by: ravenc

Making calls whilst abroad (Spain) fails

Everything works correctly. I make one call (either to the UK or Spain) and it's fine, then unable to make further calls.

Immediately says 'Call Ended'.

If I turn Airplane Mode On then Off - I can make another call - but again, further calls fail.

I have reset all network settings, re-booted the phone (iPhone 16 ProMax) etc.

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This message was authored by: caesarome

Re: Making calls whilst abroad (Spain) fails

Posted by a Superuser, not a Sky employee. Find out more

Is the phone set to abroad:

 

Apple:
Settings > Mobile Service > SIM Applications > Make sure this is set to Abroad..


Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Abroad.

 

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This message was authored by: ravenc

Re: Making calls whilst abroad (Spain) fails

Thanks for the input - it's set to 'Roaming'

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