My sky mobile account has been. Totally cut off. Can't receive or make calls still after paying bill in full. Why is this and how do I get in touch with sky if I can't ring out?
Are you saying it has been restricted due to a bill being paid late or possible due to a fault on the network, if the later then does anything appear here for you:
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As well as paying the bill in full have you also set up your monthly payment method as this need to be done as well.
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Posted by a Superuser, not a Sky employee. Find out more
How late were you in paying this bill ?
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In that case you do need to find a way to contact them about this as they are known to cancel accounts if no payment has been made after 56 days but as you were on a payment holiday then that shouldn't have happened I would have thought.
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