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Discussion topic: Making but not receiving calls on new iphone

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This message was authored by: Carol173

Making but not receiving calls on new iphone

I have set up my new iphone 16 but am unable to receive calls I can however make them. I have looked at all the suggested fixes i.e. do not disturb but still unable to receive calls. 

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This message was authored by: caesarome

Re: Making but not receiving calls on new iphone

Posted by a Superuser, not a Sky employee. Find out more

@Carol173 

Try this:

 

Go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

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