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Discussion topic: Lost my old number

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This message was authored by: Tinamur

Message posted on ‎14 Nov 2024 10:03 AM

Lost my old number

When ordering my Sim I requested to keep my number however I lost my old number and got a new one. How did won get my old number back?
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Message posted on ‎14 Nov 2024 10:06 AM

Re: Lost my old number

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@Tinamur 

Was the old number on a Sky sim or on a different network ?

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Message posted on ‎14 Nov 2024 12:21 PM

Re: Lost my old number

I moved from 48 to sky.

I requested to keep the number but sky changed it. 

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Message posted on ‎14 Nov 2024 12:27 PM

Re: Lost my old number

Posted by a Superuser, not a Sky employee. Find out more

So you gave Sky the pac code you got from your previous network supplier and you gave this to Sky, when did you do this ?

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