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This discussion topic has been answered Discussion topic: Lost Sim - need PAC Code

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This message was authored by: jadeob123_

Lost Sim - need PAC Code

I switched providers and requested a PAC Code from sky and gave it to my new provider. It didn't work and now they are asking for the PAC Code again - which I don't have and now don't have access to the old Sim. The account is still open, but when I try to do anything online they want a security code which is sent to my original number - which I can't recieve now. 
How can I get the PAC Code? I use my phone number for work and really need this so remain the same. 

thank you 


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This message was authored by: caesarome Answer

Re: Lost Sim - need PAC Code

Posted by a Superuser, not a Sky employee. Find out more

@jadeob123_ 

Do you not have the text message on your phone with the pac code on, if you deleted it then looked in the deleted folder as you might still have it. Failing that you will have to call Sky for it although they probably will run through a security procedure with you.

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This message was authored by: caesarome Answer

Re: Lost Sim - need PAC Code

Posted by a Superuser, not a Sky employee. Find out more

@jadeob123_ 

Do you not have the text message on your phone with the pac code on, if you deleted it then looked in the deleted folder as you might still have it. Failing that you will have to call Sky for it although they probably will run through a security procedure with you.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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