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Discussion topic: Help with new phone and sim
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This message was authored by: Natalie1987
Message posted on 07 Jul 2026 11:36 AM
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Help with new phone and sim
My bill looks like being charged for 2x phones not just for next month, I want to make sure it's an error as I was expecting my old phone to swap over and just have new extra date, expected £59pm only
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This message was authored by: 63johnw
Posted by a Superuser, not a Sky employee.
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Message posted on 07 Jul 2026 11:39 AM
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Re: Help with new phone and sim
Hi @Natalie1987 did you do a swap with sky ? If so when did you send your old phone back as it takes 2-4 weeks for returns to be processed, until then it will appear in your future bills.
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I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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