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Discussion topic: Long wait for reply

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This message was authored by: IanEA

Long wait for reply

I made a personal request to Sky Mobile  5 days ago !

It.has been acknowledged as received but a no reply account , so iam unable to find any information?

 

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This message was authored by: Daniel0210

Re: Long wait for reply

Posted by a Superuser, not a Sky employee. Find out more

@IanEA wrote:

I made a personal request to Sky Mobile  5 days ago !

It.has been acknowledged as received but a no reply account , so iam unable to find any information?


@IanEA 
This is a customer led discussion forum where Sky customers are here to try to help other customers. You aren’t speaking to Sky Customer Services here.

 

What do you mean by personal request? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: IanEA

Re: Long wait for reply

The clues in the title, personal not open to scrutiny by you .

the grip was the lenth of wait as it was important to me !

This message was authored by: Daniel0210

Re: Long wait for reply

Posted by a Superuser, not a Sky employee. Find out more

@IanEA 

That's fair enough, I wasn't prying but based on what you've posted, as we're customers here we can't provide any advice. I've not heard of such a request before.

 

Also be aware if you made this request via email, Sky don't use email for general communication. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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