Loan extension

[Jeanmarsden]

I need to get a loan extention i am struggling paying my bill for phone

[63johnw]

Hi @Jeanmarsden  i havent seen anything called a loan extension, sky allow a 3 month payment holiday for the device cost but you still have to pay the plan part of your contract. 

https://www.sky.com/help/articles/sky-payment-holiday

[Daniel0210]

@Jeanmarsden 

There's a payment holiday and it only applies to Sky Glass and Mobile subscriptions.

This link explains it and its limitations

https://www.sky.com/help/articles/sky-payment-holiday. 

And there's a loan extension, but again only for Glass or Mobile.

You would have to call Sky to arrange the loan extension, you can't arrange it here or online. It only lets a loan to be extended by 12 months which therefore reduces the monthly payments.

https://www.sky.com/help/articles/sky-loan-term-extension